(UPBEAT MUSIC PLAYING)

Logo: TVO Kids News.

Daniel walks in the studio.

Daniel is in his twenties, with short curly brown hair and wears glasses, jeans, a burgundy long-sleeved TVO Kids T-shirt and a blue zip up vest.

He says WELCOME BACK.
IT'S TIME FOR OUR
TVOK NEWS
FEATURE.
NOW, WE ALL KNOW THAT 911
IS THE NUMBER TO CALL
WHEN WE NEED HELP
IN EMERGENCY SITUATIONS.
IT'S NOT THE NUMBER TO CALL WHEN
YOU NEED HELP TYING YOUR SHOES,
OR HELP WITH ORDERING PIZZA.
IT'S ONLY FOR EMERGENCY
SITUATIONS.
BUT IT CAN BE KIND OF SCARY
IF YOU HAVE TO MAKE
THAT PHONE CALL.
WHAT DO YOU DO,
WHAT DO YOU SAY?

On a screen behind him appears a picture of a person calling 911 and a caption that reads "What happens when you call."

Daniel says WELL, LISTEN UP, KIDS,
WE'VE GOT SOME
IMPORTANT ANSWERS.
LET'S CHECK IT OUT.

A clip rolls.

A caption reads "Officer Peter. Toronto Police Service."

Officer Peter is in his forties, with a shadow of a beard and wears a police uniform.

He says WHAT HAPPENS
WHEN YOU CALL 911,
IT GOES TO A CENTRAL OFFICE.
AND AUTOMATICALLY,
YOU'RE GONNA HEAR A CALL TAKER
ON THAT LINE SAY, "ARE YOU
LOOKING FOR A POLICE OFFICER,
"ARE YOU LOOKING
FOR FIRE TO RESPOND,
"OR ARE YOU LOOKING
FOR AN AMBULANCE?"

A caption reads "Police, fire, ambulance."

Officer Peter says IF YOU DON'T KNOW,
ALL YOU HAVE TO DO
IS TELL THEM WHAT'S GOING ON,
AND THEY'LL PUT YOU THROUGH
TO THAT CORRECT LINE.
WHETHER IT BE, YOU KNOW,
SOMEONE'S GETTING HURT
IMMEDIATELY AND YOU NEED POLICE,
THERE'S A FIRE IN YOUR HOUSE,
OR, YOU KNOW, MAYBE SOMEONE'S
UNDER SOME SORT OF
MEDICAL DISTRESS,
YOU'LL GET AN AMBULANCE.
WHAT YOU NEED TO KNOW
WHEN YOU CALL 911 IS OBVIOUSLY
YOUR NAME,
IF IT IS A MEDICAL CALL
OR POLICE CALL,
IDEALLY WE WANNA KNOW
WHAT THE PERSON'S NAME
WHO NEEDS THE ASSISTANCE.

The caption changes to "Who needs help?

Officer Peter says SO IF IT'S POTENTIALLY
A FAMILY MEMBER, A SIBLING,
WE NEED TO KNOW THEIR NAME
AND APPROXIMATE AGE.

The caption changes to "What's happening?"

Officer Peter says AND WHAT'S GOING ON,
WE WANNA KNOW
AS MUCH INFORMATION
ABOUT THAT SITUATION.

The caption changes to "Where are you?"

Officer Peter says IF YOU KNOW THE ADDRESS
YOU'RE AT,
THAT WOULD BE GREAT.
IF IT HAPPENS OUTSIDE OF YOUR
HOME OR SOMEWHERE YOU KNOW,
BEST DESCRIBE IT WITH
AS MUCH DETAIL AS YOU CAN.
WE'RE GONNA TRY TO TRACE IT BACK
TO THE PHONE NUMBER
YOU'RE CALLING FROM,
BUT THAT DOESN'T ALWAYS
GIVE US THE EXACT LOCATION.
SO BE AS DETAILED
AS YOU CAN BE,
AND THEN WE CAN RESPOND
FROM THERE.

Daniel says SOME SUPER IMPORTANT TIPS.
THANKS SO MUCH,
OFFICER PETER.
OKAY, SO WHO NEEDS HELP,
WHAT IS HAPPENING,
AND WHERE YOU ARE.
KEEP THAT MIND IF YOU ARE EVER
IN AN EMERGENCY SITUATION.
I WISH THAT YOU NEVER HAVE
A REASON TO CALL 911.
THAT'S ALL FOR TODAY,
THANKS FOR WATCHING
TVOK NEWS.
STAY SAFE,
FRIENDS.

(UPBEAT MUSIC PLAYING)

Logo: TVO Kids News.